There is a new industry need, and that is to answer phones for state employment agencies. It seems that people calling in for their unemployment benefits and other reasons are not getting through. This is leading members of Congress to call for more federal dollars to be spent on unemployment that will not directly go to people. This is in response from many to end the extra money going to people to allow for jobs to be filled. It is interesting that some states quit giving extra money and they are recovering, while states still offering the money are now needing more employees for the phones.
News agencies in California have been told that wait times are growing to call the California Employment Development Department. This is not from people needing to find jobs, but to call in about their unemployment checks. Some of the people are being disconnected within a few minutes of getting into the queue. Some of the queues take three hours or longer to get an answer. The number of tries it takes to get through more than doubled from March to May. This is the world of wanting to stay on unemployment for those who find they can sit at home and still pay their bills.
Congress passed the American Rescue Plan law in March, but none of this money has been distributed. The law extended the unemployment benefits of many Americans, is supposed to help small businesses, and provide more money in other ways. One representative in California is trying to get the federal government to release $2 billion to California just to fix their unemployment call center, which means hiring more people. The state government has not been able to find any other method to help themselves in this time of need.
This is the condition of many states that would prefer their people to not work. The reason for them not working is the claim that COVID is spreading too fast. There are many states, including Democrat-run ones like Virginia, that are open and life is returning to normal. This spreading of federal tax dollars makes one wonder how much needs to be tracked to find out the waste it will pay for.
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